At PNM Matrix (“we,” “our,” or “the website”), accessible from pnmmatrix.com, your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or interact with our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Personally Identifiable Information (PII) may include:

  • Full Name
  • Email Address
  • Phone Number
  • Mailing Address

This information is collected only when voluntarily provided by you, such as when you:

  • Register on our website
  • Subscribe to newsletters
  • Fill out contact forms
  • Make a purchase
  • Participate in surveys, promotions, or other features

b. Non-Personal Information

We may automatically collect certain non-personal data, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site

This data helps us understand user behavior and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our website
  • To improve and personalize user experience
  • To process transactions and manage orders
  • To communicate updates, promotions, and service-related information
  • To enhance website performance and functionality

We may also use aggregated, non-identifiable data for analytics and business improvements.

3. Data Sharing and Protection

We are committed to protecting your personal information.

  • We do not sell, rent, or trade your personal data to third parties.
  • We may share information with trusted service providers (e.g., hosting, technical support, marketing tools) strictly for operational purposes.
  • All third parties are required to comply with data protection standards.
  • We may disclose information if required by law or to protect our legal rights.
  • In case of a business transfer (e.g., merger or acquisition), user data may be part of transferred assets.

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance user experience
  • Store user preferences
  • Analyze website traffic and behavior

You can disable cookies through your browser settings; however, some features of the website may not function properly.

5. Third-Party Services and Links

Our website may contain links to external websites or services.
We are not responsible for the privacy practices or content of third-party platforms.

We encourage users to review the privacy policies of any external sites before providing personal information.

6. Public Information Disclosure

Any information you share in public areas (such as forums or comment sections) may be visible to other users and can be used without restriction.

Please exercise caution when sharing personal information publicly.

7. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Opt out of marketing communications
  • Request deletion of your data (subject to legal obligations)

You can manage your information through your account settings or by contacting us directly.

8. Compliance with Privacy Laws

We comply with applicable data protection and privacy regulations.
Your personal data will not be shared without your consent, except where required by law.

9. Updates to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.

Your continued use of the website after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

PNM Matrix
📧 Email: info@pnmmatrix.com
📞 Phone: +1 (917) 530-5676
📍 Address: 21 STEWART AVE, GARDEN CITY, NY 11530