Welcome to PNM Matrix (“we,” “our,” or “the Company”). By accessing or using our website pnmmatrix.com and our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.


1. Acceptance of Terms

By accessing or using our website and services, you confirm that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy and Refund Policy.

If you do not agree with any part of these terms, you must discontinue use of our website and services.


2. Services Provided

PNM Matrix offers a range of professional services, including but not limited to:

  • Digital Marketing
  • Web Development
  • E-commerce Solutions
  • Graphic Design
  • Social Media Marketing (SMM)
  • IT & Networking Services

All services are delivered according to the descriptions provided on our website.

While we strive for excellence, results may vary depending on client requirements, cooperation, and external factors.


3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information when registering or making purchases
  • Comply with all applicable laws and regulations
  • Not use our services for unlawful, fraudulent, or unauthorized purposes
  • Provide necessary access to platforms, systems, or accounts when required for service delivery

Failure to comply may result in suspension or termination of services.


4. Payment Terms

  • All prices and service fees are clearly listed on our website
  • Full payment must be made in advance, unless otherwise agreed in writing
  • We reserve the right to modify pricing at any time; however, confirmed and paid orders will not be affected
  • Failure to complete payment may result in delays or cancellation of services

5. Refunds & Returns

All refunds are governed by our Refund & Return Policy, which forms an integral part of these Terms.

Key highlights include:

  • Refund requests must be made within the specified timeframe
  • Refund eligibility depends on service usage and issue verification
  • Certain services (e.g., custom work or digital products) may be non-refundable

6. Intellectual Property Rights

All content on this website—including but not limited to:

  • Text
  • Graphics
  • Logos
  • Images
  • Videos
  • Software

is the property of PNM Matrix or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.


7. Limitation of Liability

PNM Matrix shall not be held liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, revenue, or business opportunities
  • Service interruptions or technical issues beyond our control

While we aim to provide reliable and high-quality services, we do not guarantee uninterrupted or error-free operation.


8. Third-Party Services & Links

Our website may include links to third-party websites or services.

  • We are not responsible for the content or practices of third-party platforms
  • Use of third-party services is at your own risk
  • Users are advised to review their respective policies before engaging

9. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

  • Changes become effective immediately upon posting
  • Continued use of the website signifies your acceptance of the updated terms

10. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the:

  • New York
  • United States

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in New York.


11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

PNM Matrix
📧 Email: info@pnmmatrix.com
📞 Phone: +1 (917) 530-5676
📍 Address: 21 Stewart Ave, Garden City, NY 11530 +1 (917) 530-5676



By using PNM Matrix, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.